Terms & Conditions
Effective Date: November 2025
Last Updated: November 2025
Welcome to SilkyRoots (https://silkyroots.in).
By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services or making any purchase.
1. General Overview
SilkyRoots is an online platform offering digital eBooks and downloadable skincare and haircare resources.
By using our website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree, please refrain from using our services.
2. Products and Services
All products offered on SilkyRoots are digital goods (eBooks, guides, or downloadable files).
- No physical items are shipped.
- Digital access is provided immediately upon successful payment.
- Product details, features, and previews are displayed on respective product pages.
We reserve the right to modify, replace, or discontinue products at any time without prior notice.
3. Payments
We accept secure payments through Razorpay and PayPal.
All transactions are processed safely using encrypted payment gateways.
Prices are displayed in Indian Rupees (INR) and include applicable taxes where relevant.
4. Delivery of Digital Products
Upon successful payment, customers will receive:
- A download link on the order confirmation page, or
- An email containing download instructions.
If you do not receive your eBook within 24 hours, please contact us at skincaresolutions920@gmail.com with your order details.
5. Refunds and Cancellations
As our products are digital and instantly accessible, we do not offer refunds once the product has been downloaded or accessed.
However, if you encounter technical issues preventing you from receiving your eBook, contact us within 24 hours of purchase, and we will review your case.
Please refer to our Cancellation & Refund Policy for full details.
6. Intellectual Property Rights
All content available on SilkyRoots — including text, graphics, images, and digital downloads — is owned by SilkyRoots and protected under applicable copyright and intellectual property laws.
You may not reproduce, distribute, or sell any content from this website without written permission.
7. User Responsibilities
By using our website, you agree not to:
- Misuse any product or content for illegal or unauthorized purposes.
- Attempt to resell, copy, or redistribute our digital materials.
- Upload or transmit harmful code, malware, or spam.
Violating these terms may result in termination of access to your purchased products.
8. External Links
Our site may contain links to external websites or affiliate products for informational purposes. We are not responsible for the content, privacy practices, or availability of those external sites.
9. Limitation of Liability
SilkyRoots will not be held liable for any direct or indirect damages resulting from:
- Improper use of digital files,
- Technical issues on the customer’s device, or
- Misinterpretation of content.
We make every effort to ensure the quality and accuracy of our materials.
10. Updates to Terms
SilkyRoots reserves the right to update or modify these Terms and Conditions at any time.
Any changes will be reflected on this page with the updated effective date.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 skincaresolutions920@gmail.com
🌐 https://silkyroots.in/contact/